you get ripped off by PayPal and Sellers from China.

I buy this Keyboard Protection Skin from Xskn for my PB G4
http://www.xskn.com/
I get one for an iBook G4. I paid for it through our "Bank of the Internet" PayPal.

So I expect a replacement from the seller or a resolution from Paypal.
I sent multiple e-mails to seller, placed a service ticket on their website - no response - somebody named Lajo Cymbalski seem to run the show there.

So I escalate the dispute to a claim at Paypal for only half the order since one of the skins they shipped was the right one.

Paypal refuses my claim with this asinine, canned response
"As stated in our User Agreement, the claims process only applies to the shipment of goods. It does not apply to complaints about the attributes or quality of goods received. Therefore, we are unable to reverse this transaction or issue a refund."

WHAT!!!!

So if I bought a computer through Paypal and the seller shipped me a rock, Paypal would not do anything because after all the seller did SHIP me something! The "attributes" of the rock may only be slightly different from a "computer" but what the hey - atleast I was shipped something!!

Ebay buying Paypal only meant that Ebay's - ignoring the buyer - culture was transferred to Paypal. See my last problem with eBay and the abusive seller!

My suggestion - avoid stores that use Paypal and use the Credit Card directly. I only used Paypal so that I could track all my online purchases in one spot - NO MORE.

So again there is NO benefit from using Paypal to buy something if the same store offers credit card sales - choose the credit card option and you wont have to waste your time with Paypal.

And ofcourse avoid
http://www.xskn.com/

AM